1.5
/5.0
45 customer reviews
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37
9 %
reviewers recommend
Dell
Note: The star rating (1.5 out of 5) is an average of all ratings, which reflects the average customer review of a business. We publish both positive and negative reviews after reviewing them.
45 Customer Reviews
by Gutierrez
Don't bother with Dell
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by Tommy297
Terrible
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by Milton H.
Useless
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by Mary438
Dell Support is simply terrible.
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by Stanley910
Deserves a zero stars!
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by Wallace054
Awful! Avoid if at all Possible
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by Theresa Simpson
Fraud company not providing services after sell if you face big problem.
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by Roberta
Dell customer service is beyond inept
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by Vivan P.
Huge Order Delay
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by Hoffman992
Don not buy Dell refurbished computers
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Questions & Answers
Q:
How long do international shipments take? Please help
Answer This Question
Q:
Why are you such liars and con artists? Why dont you speak English that we can understand? Why do your people lie constantly about delivery times? Why do your support staff do nothing but apoligise constantly?
Cause dell is a complete scam. I regret buying one. Wasted almost a thousand dollars.
by Pamela C. - October 30, 2020
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Q:
How is Dell's Premium Support Services? Are they worth it?
Not upto the mark... felt few hadrware technician are newly appointed were not ble to understand as well as answer the query.
by Perkins431 - July 14, 2021
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I personally wouldn't buy another computer without the support services. I'm pretty tech savvy, but having the premium services means an extended warranty. If you end up with hardware issues it's WELL worth the added coverage.
by Matthews150 - December 29, 2019
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Warranty just repairs until you are out of warranty time, then they send you to " Out of Warranty" to get more of your money.
by Jimmie W. - June 10, 2019
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Q:
Has any customer who purchased a Dell computer online returned a Dell computer to Dell.com successfully?
I did. I bought a machine that had hardware issues right out of the box and returned it within the 30-day window. They refunded me 100% of what I'd paid, no problem.
by Jon H. - December 29, 2019
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Don't buy a dell. Buy a Mac or hp. Dell is a waste of money
by Felicia68 - March 21, 2019
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I have. I found it to be rather easy providing you ship back within the allowed period which I believe to be 30 days. They provide shipping return labels and you send everything back in the original boxes.
by Hailey L923 - August 18, 2016
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